Why Luxury Brands Are Building Spas and It Has Nothing to Do With Wellness

Luxury brand spas are being framed as wellness expansions, but the deeper strategy is client retention. As aspirational luxury consumers pull back, the major houses are building intimate, high-control experiences for VICs, the 0.1% of clients driving a disproportionate share of luxury market value. This piece examines why the spa has become one of luxury’s most powerful relationship infrastructures.

Sign up to read this post
Join Now
Previous
Previous

Zimmermann and the Power of One Luxury Identity: What Independent Luxury Founders Can Learn From It

Next
Next

Why Burberry's Name Does Not Stand Next to Hermès and Chanel — Even with 168 Years of Heritage